Privacy Policy
What personal data we collect, why, and the choices you have.
1. Data we collect
Account details (name, email, role), profile information you choose to publish, bookings and messages, payment records (we never store full card numbers — payments are processed by Stripe or Razorpay), and technical data such as device and log information.
2. Why we use it
To provide and secure the service, match you with relevant professionals, process payments, send service notifications, prevent fraud and improve Experia.
3. AI processing
When you use AI features, your prompts are sent to our AI model providers to generate a response. Do not share sensitive personal data in AI chats.
4. Sharing
We share data only with service providers who help us run Experia (hosting, payments, email, AI) under contract, with professionals you book, or when required by law. We do not sell personal data.
5. Your rights
You can access, correct, export or delete your data, and object to certain processing. Contact us to make a request; we respond within the time required by applicable law.
6. Retention
We keep data for as long as your account is active and as needed for legal, tax and accounting obligations (for example, transaction records).
7. Contact
Questions? Write to us via the Contact page or at jeetairen@gmail.com.